The Standard Library · Chapter 5
Learn how to sell, build trust, and help customers see the value of your product.
4 lessons
Approach sales as diagnosing and solving customer problems.
Understand enterprise buying and sell useful outcomes rather than tools alone.
Build a reputation through the customer experience and consistently delivering on your promise.
Demonstrate useful outcomes to skeptical customers, colleagues, and friends, and recognize when persuasion consumes too much time.